SB
STEWARD B

1 reviews | Active since Jun 2010

31 Jan 2024, 09:20

Very rude call centre agent

Tracker should train their call center agents how to talk to customer, the lady named Dintswalo nkanyane (I hope I got the name correct) is very rude, does not respect customers. I don't know whether she is not happy with her salary or she just don't not want to work there.

Steward

0
Replies (2)
Tracker Connect
Tracker Connect's reply31 Jan 2024, 09:55
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply31 Jan 2024, 16:01
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect