Very Poor Service

I have been trying to cancel the contract on one of the vehicles on my profile for more than a week now, but every time I call the Cancellations Team does not answer and the operators on the general line continue to transfer me to the Cancellations Department who does not answer my calls. I am very disappointed in the services received from Tracker considering the fact that I have been with them for so many years. Very disappointing service and still trying to cancel the contract. If no response is received, I will just need to cancel my debit order payment on all vehicles and see if I get the courtesy of a response to my request.