HH
Hugo H
1 reviews | Active since May 2015
27 Sept 2023, 09:15
Very BAD SERVICE
In August 2023 I spoke to a consultant at Tracker about activating the app on my phone. This consultant then introduced my to a new product. Great - I took the new product. I was told that a technician will call me to install the new device.....No one called. On the 11 Sept 2023 I spoke to Karabo... he told me that yet again a technician will call me for the installation.....Yet no one called. I still dont have the new device or I still cant use the app on my phone.
I never, in the 6 years that I am with Tracker had a call from anyone regarding all the features and benefits I have on my account....WOW some good service.... So my question is? If something happens to my car.... who is going to respond??
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Tracker Connect's replyOfficial
27 Sept 2023, 09:23Good day Hugo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply27 Sept 2023, 09:23
Official
Good day Hugo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect