BT
Berenice T

1 reviews | Active since Feb 2018

14 Jan 2019, 19:00

Very bad service

I phoned on Friday, to have a Tracker installed to my new car. Was told the they would phone me back. Phoned 3 times on Monday, even spoke to a Manager, Lize Myer, who also promised that someone would phone me, but still waiting....

0
Replies (3)
Tracker Connect
Tracker Connect's reply15 Jan 2019, 07:33
Official
Good day Berenice, 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a resolution of this matter. 

We will revert to you shortly. 

Kind regards, 

Customer Care Team 

Best regards,

Tracker Connect
Tracker Connect's reply15 Jan 2019, 08:39
Official
Good day Berenice,

Kindly note that we tried to contact you to no avail.

Please advise on a convenient time for us to make contact with you. 

Regards

Customer Care Team

Best regards,

Tracker Connect
Tracker Connect's reply15 Jan 2019, 08:57
Official
Good day Berenice, 

We confirm that we have made contact with you and assisted you accordingly. 

Further assistance, please do not hesitate to contact us.

Regards

Customer Care Team

Best regards,