JM
Johannah M

1 reviews | Active since Jun 2018

15 Mar 2019, 03:08

Very bad reckless ,poor customer care

Tracker connected two tracking units in my two new vehicles without my concern or confirmation whether that is what I want or not.I called tracker the said is not possible to change it and they told me they are going to deduct 3000 from my salary today.i don't have that money ,I don't budget like that.Then I m sitting with a unit that I don't want.i cannot track my log for the two cars.I m an old client of tracker since 2005 and I think this is the time to leave them.they don't care for customers.they simply do what suits them

0
Replies (2)
Tracker Connect
Tracker Connect's reply15 Mar 2019, 07:43
Official
Good Day,
        We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply15 Mar 2019, 08:19
Official

Best regards,