VERY BAD BAD CUSTOMER SERVICE !!!!!!!!

I contacted Tracker to report a faulty unit and ended up speaking to 2–3 different consultants and sending emails. But still not getting any response from them… and No one ever called.

I can’t even track my car on the app, What if my car get hijacked, how are they going to track it.

Their service is extremely disappointing. When it’s a first-time sale, they respond quickly and seem eager to help. But once you’re a customer, the level of care drops completely. Follow-ups don’t happen, and response times are poor.

This kind of service is unacceptable. Customers shouldn’t have to chase after support, especially when dealing with faulty equipment.