JZ
Jakkie Z

1 reviews | Active since Apr 2018

21 Oct 2022, 15:36

Very bad admin with cancellation

Virtually impossible to cancel your subscription, even after the contract expired...they keep on harassing you for outstanding amounts, which are NOT outstanding...took us 7 months to get them out of our system. Received an email to confirm the cancellation, but two days later an SMS to confirm the account is reinstated. Made a phone call to CC and got confirmation again that the account is inactive. I cannot recommend them.

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Replies (1)
Tracker Connect
Tracker Connect's reply21 Oct 2022, 15:42
Official
 Good Day , 
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,