SM
Sweetness M

1 reviews | Active since Aug 2023

22 Oct 2025, 19:47

Very ***********

I am writing to raise a serious concern regarding an invoice you sent to me, which includes my name and a vehicle I do not recognise. I have never knowingly engaged in any business with your company, and I did not give consent for you to hold or use my personal information.

I demand the following: 1. An immediate explanation of why I received this invoice and the basis for it. 2. All evidence or call recordings you claim to have that justify sending me this invoice. 3. Immediate removal of all my personal information from your database. 4. Confirmation in writing that this has been done.

This situation is both confusing and concerning, and I take it very seriously. If you are processing my personal information without my consent, this may be a violation of data protection laws (e.g. GDPR, if applicable). If I do not receive a satisfactory response within 7 days, I will escalate this matter to the appropriate regulatory bodies.

Do not contact me again unless it is to provide the information I’ve requested above.

0
Replies (2)
Tracker Connect
Tracker Connect's reply23 Oct 2025, 07:41
Official
Good day  Sweetness Maseko, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect 
Tracker Connect
Tracker Connect's reply23 Oct 2025, 14:07
Official
Good day Sweetness,

We confirm that your concern has been addressed and the matter has been resolved. An email has been sent to you for your records.

We sincerely apologize once again for the confusion and truly appreciate you bringing it to our attention.

Tracker Connect