1 reviews | Active since May 2016

06 May 2016, 08:00

Vehicle Tracker Mess

Two weeks ago I agreed to get a tracker www.tracker.co.za installed as a extra precaution. They we quick with the installation and were prompt on the phone. My issue started when my car radio wasn't working anymore after the tracker installation. I call and complained to the operator. Two weeks later not a single call!!!! The also miss lead me into believing that there would be a single debit order for the first month which was a lie! They never mentioned a Pro-Rata add fee. So here I sit with a tracker, no radio and feeling very frustrated

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Replies (2)
Tracker Connect
Tracker Connect's reply11 May 2016, 08:10
Official

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Ghitte Brandt
Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply13 May 2016, 05:31
Official

Good day Mr. Skibinski,

We have tried calling you but unfortunately to no avail. We confirm having sent full feedback on your complaint via email.

Please don’t hesitate to respond to the writer thereof should you require any further assistance.

Kind regards,

Ghitte Brandt

Best regards,