UTTER BAD, RUDE SERVICE AND DISHONESTY!

For MONTHS I have problems with your service! In March I sold my car, informed you to cancel my tracker as I cant use it anymore. Was informed I owe over R800 to cancel, i disputed it.. i had no idea that I was bound into a 36 month contract, if i knew that i would have gone with the insurers tracking device on a monthly basis? Since that day its back and forth emails for proof that i was informed of it, i dont.

NOW im being harrased for the monthly payments since March... I had a call now, at 18:20 tonight from such a rude agent!!! Telling me to make knowledge of my agreement yelling at me, and then hung up in my ear!!! He told me i owe the R800 whatever amount PLUS the months from March that ive stopped at the banks payments. He said it will be every month until he issues my cancellation paper, so if this carries on by 7 or so months.. its 7 months installments plus the R800 of cancellation???

Your company brings a bad taste to my mouth, and i honestly expected beter. You see all these nice adverts on tv. Your "promise" to customers. But you treat them like utter ****! Since March its been call costs, inconvenience of long holding times, over and over having to explain myself, ask, start all over and now I'm getting threatened?!! I will get a lawyer if need be, this is bizarre! How can your agent imply that Im stupid?? I want to lay a formal complaint. Theres so much you can take, and then you start to defend yourself. Im at that point!!! Hell or high water, I'll go down the avenue!