useless tracking units

I have a few vehicles that have trackers fitted. I have had it with this drivel now. Every now and again the tracking units just freeze or die and there's no reason or explanation what so ever. For days! 35 days to be exact!!! Where I've paid for a service, yet received none.

It's not my duty to log in and track/check my tracking unit to see if it's working! There should be alarm bells going off somewhere on a NOC somewhere letting these idiots know that an every day vehicle is standing for 35 days!

Just before Christmas I took one of the vehicles down to KZN. That unit did not register ANY movement of the vehicle for 330 plus KM and another 330 plus KM back home. Not even to mention the travelling at the destination. So I logged a ticket. It got fixed remotely. Today I took that same vehicle drove to work and back, not a single meter was recorded. That vehicle was parked in my yard, according to my tracker portal.

They always want to answer the tickets with remember to start the vehicle once a week. As if they're classic/vintage cars parked in a showroom!

On the cars and on the bakkie I've had numerous issues over the years with the tracker units freezing, either in mid flight or after the vehicle was parked for a few hours. Every time the same old story.

Yet that debit order is dead on time every month. I'm looking for competent tracking service people now. Done with this amateur nonsense. Tired of copybook, paint-by-numbers help desk answers to my questions/requests. And sick and tired of reporting on dud/faulty/defective non operational tracking units...