Useless tracking company

Good day, Iam very much disappointed with tracker company. I found out that my tracking device is not working. I send them Email and they called me after my email regarding my device which is not functioning. They promised that i will be called my technician but i never received a call. Mind you my tracking device has not been functioning for 14 days. Today i went to their office in rustenburg and i was told to write email for me to be assisted. I want to cancel this contract and opt to NESTAR. I realized that this tracking company is useless and it's not willing to assist us. My SR number is SR***.

Actually this company called tracker connect is a ****** **** and taking our money for nothing.

Iam writing this email after tracker disappointed. I waited for them to fix my tracking devices which has not been functioning for the pays 14 days. Tracker has been saying they will allocate me a Technician but I haven't received any call from any technician. My car has been at risked for the past 14 days. So i request tracker company to cancel my contract. Since they failed to fix my device. I just installed my new tracking device in my car. I just reversed my premium to this month since you are too quick to debit our accounts but failing to do your job. Regards Mr Ndhlovu TD

Please don't bother taking my money in my account. Your device is not working and you failed to fix it after 14 days traveling with device which is not working properly

Sent from my phone