AE
Arthur E

1 reviews | Active since Nov 2012

18 Sept 2024, 17:32

Useless Tracker

If I could give a 0 star I would. What a total useless company is this. First they get my bank and account details wrong so the debit order will not go of. They do not notify you at all that the debit order did not go off. Months later you get a mail stating that your account was handed over. I called and they said that the debit orders did not go off. I asked them then why did they not notify me before? They could not answer me. I asked that they send me a statement with the amount in arrears so that I can pay it. Up to now, more than a week later and numerous calls that I logged, I still do not have the statement. Stay away from Tracker. If they are so reluctant to send out statements, I doubt if they will be capable to find your car when it is ******.

0
Replies (2)
Tracker Connect
Tracker Connect's reply19 Sept 2024, 08:02
Official
Good day , 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply25 Sept 2024, 09:24
Official
Good day Mr Enslin, 

This is confirm that Tracker and been attempting to contact regarding the concern that we have received.

We have sent you an email and await your response  

Tracker Connect