AS
Aubrey S

1 reviews | Active since Dec 2013

12 Oct 2023, 09:04

Useless, they can't even track their own calls

Still pathetic service. They have installed a tracking unit as instructed by my insurer, the information on the paper work is all wrong. My contact details are wrong, my address is wrong, sometimes I think they are running a comedy show. I called in when i first realized this and updated my info, yesterday I get sent a document from them with still the wrong info.

0
Replies (2)
Tracker Connect
Tracker Connect's reply12 Oct 2023, 09:19
Official
Good day ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply13 Oct 2023, 11:02
Official
Good day Aubrey  ,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect