CM
Charmaine M

1 reviews | Active since Jul 2016

09 May 2021, 16:35

USELESS SERVICE - I CAN’T WAIT UNTIL MY CONTRACTS END!

The tracker app has been offline the whole day today, which has been such an inconvenience. I’ve been getting an error message on the app to call support? There’s a reason why I opted to have the app in the first place to monitor my vehicles at my convenience instead the app has been providing incorrect locations.

The level of incompetence is appalling and puts our loved ones as risk. I cannot wait until my contracts come to an end with you, I will NOT be referring anyone to use your product.

SORT OUT YOUR APP!!!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply10 May 2021, 08:11
Official
Good Day Charmaine M,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply10 May 2021, 13:45
Official
Good day Charmaine M,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect