AvdW
Andries van der Walt

1 reviews | Active since Oct 2010

20 Jan 2023, 09:27

Useless service

Cancel a account last year 05-06-2022 but they keep billing me ( Send 3 mails to stop the account ). Stop the payment at the bank on 11-08-2022. Handed me over to attorneys to try and bully me in paying them . I've just phone them and they admit its their error. So will they give me back my money of 3 months?

0
Replies (5)
Tracker Connect
Tracker Connect's reply20 Jan 2023, 15:35
Official
Good Day ,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply20 Jan 2023, 16:45
Official
 Good day  Andries,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect
 
AvdW
Andries van der Walt's update24 Jan 2023, 17:19
Reviewer Update
Hi Tracker

I can confirm that nothing was resolve, Ive just received this SMS

Tracker Payment Reminder : Please reply today with an amount that you can afford to pay by end of this month, make payment to Standard Bank ***. CSS Tel:***

Please stop harassing me!

Tracker Connect
Tracker Connect's reply25 Jan 2023, 08:25
Official
Good Day ,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply25 Jan 2023, 13:31
Official
Good day Andries,

Tracker has alerted the debt collectors and your file was closed today.

You will not be receiving any communication regarding collection.

Tracker Connect