JW
Jessica W
1 reviews | Active since May 2016
15 Mar 2023, 11:15
Useless service
I bought a vehicle on the 25th of Feb and the dealership activated the existing tracking unit in the vehicle. It took someone for Tracker 2 weeks to call me regarding the unit and to give details regarding the costs etc. A lady called me last week however, I was about to step into a meeting so I requested her to call me back later… Needless to say I’m still waiting for a call! It is also concerning that I accidentally pressed the panic button on Saturday and still also haven’t received a call from Tracker!
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Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
15 Mar 2023, 11:28Good Day Jessica,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply15 Mar 2023, 11:28
Official
Good Day Jessica,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
JW
Jessica W's updateReviewer Update
24 Mar 2023, 15:06Its 9 days later and I’m still waiting!! There’s also absolutely NO reaction from Tracker when pressing the panic button so its clearly not active but you are quick enough to send me an activation certificate!!!! I’ve never came across service like this
JW
Jessica W's update24 Mar 2023, 15:06
Reviewer Update
Its 9 days later and I’m still waiting!! There’s also absolutely NO reaction from Tracker when pressing the panic button so its clearly not active but you are quick enough to send me an activation certificate!!!! I’ve never came across service like this
Tracker Connect's replyOfficial
05 Apr 2023, 15:01Hi Jessica,
we confirm to have made contact with you and advised accordingly.
regards,
we confirm to have made contact with you and advised accordingly.
regards,
Tracker Connect's reply05 Apr 2023, 15:01
Official
Hi Jessica,
we confirm to have made contact with you and advised accordingly.
regards,
we confirm to have made contact with you and advised accordingly.
regards,