USELESS SERVICE

For the past 2 years I have been struggling to have my tracker unit removed as it keeps draining my battery.<br> Because the BILLING account was in my father's name they kept wanting to speak to my father and have his approval for the removal of the unit. He personally phoned to have the account transferred to my name, yet upon me phoning tracker, again, after this it still only came up under his name on Tracker's record.<br> What is more frustrating is that the car belongs to me and is driven by me yet if there were problems my father would receive the sms messages and the emails that there was a problem (1200km away from where I am). And neither of us know the security password provided.<br> Phoning client services is a disaster as you continuously put on hold for numerous minutes on end. It took 3 phone calls and an hour later for me to merely secure an appointment to have the unit removed.<br> If a phone call to Discovery Insure lasts more than 10minutes it is a lot - I will never recommend tracker to anyone!