UO
Uysie O

1 reviews | Active since Jun 2021

12 Feb 2024, 15:26

Useless product and even worse customer service...

Worst customer service ever. The installed unit has been giving false signals since day one with multiple referrals to the technical team without resolution. The customer care side phones multiple times a day asking for you to run to your car because they got a signal and then do nothing to fix the issue when you push them on it.

0
Replies (2)
Tracker Connect
Tracker Connect's reply12 Feb 2024, 15:55
Official
Good Day Uysie,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply19 Feb 2024, 12:19
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect