lM
lebogang M

1 reviews | Active since Nov 2012

10 Mar 2017, 12:17

USELESS

<p>i installed a tracker in Novemeber last year and when i was doing it i was not advised that if i sell my car i will need to pay to reinstall it . fair enough its on the contract but that is very importatnt information the agent did not state that and according to CPA you are supposed to advise the client even if the information was sent to them,. now i am stuck with no tracker and i am expected to pay for a contract i already have to be re installed WOW. If i was told this during the process i would have checked elasewhere in the intrim , i am not happy about this and i am sure i am not the only one. Guys if anyone wants tracker re think your decision try and find an alternative before you use them, they must be the last option on your list . what will the cancellation fee be ????</p>

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Replies (2)
Tracker Connect
Tracker Connect's reply10 Mar 2017, 12:51
Official

Good day Lebogang,


We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect
Innocentia Maluleke

Best regards,

Tracker Connect
Tracker Connect's reply10 Mar 2017, 15:09
Official

Good day Lebogang,

Please accept our sincere apologies for the inconvenience this might have caused.

We confirm to have contacted you and we will await further instruction from yourself on how to conclude.

Kind regards,

Tracker Connect

Innocentia Maluleke

Best regards,