GB
Gavin B

1 reviews | Active since Dec 2019

17 Nov 2022, 05:23

Use this company at your peril

I am at my wits end with this company and their atrocious service. On 7 July 2022 I sent them an email requesting cancellation of service and debit order as I no longer reside in SA and am in the process of selling my vehicle. I received an automated confirmation of receipt with work item number ***1. Four months later and I am still awaiting a response on the cancellation. Have copied the email to 2 other Tracker email addresses as well as attempted to call their accounts section. No response and telephones just go unanswered. Account Number ***

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Replies (2)
Tracker Connect
Tracker Connect's reply17 Nov 2022, 10:18
Official
Good Day Gavin,
 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter. 
 
We will revert to you shortly. 
 
Tracker Connect 
Tracker Connect
Tracker Connect's reply17 Nov 2022, 15:05
Official
Good day Gavin,

We confirm having attended to your complaint and have sent comprehensive feedback to your email.

Tracker Connect