1 reviews | Active since Mar 2014
Update on last week's report
So last week I complained about the same company linking the incorrect vehicle to my name, they sent a technician to come look at my unit as it was not updating this after talking to 3different people and minutes wasted on the phone.<br> <br> Technician comes today only to find out unit from my vehicle has been removed, basically I have been driving a car with no tracker but still paying. I need to say my car has never been in for repairs just a service and according to their website it has been months since it updates, so could it be that by the time I bought the vehicle it had no unit,hence my name being linked into an incorrect vehicle. This is after a number of Tracker consultants assured me that the car definitely had a unit & they could see it on the system<br> So I ask have I been paying for a service that I do not have?<br> <br>
Your complaint dated the 11th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Best regards,
Your complaint dated the 11th of May 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Shaakier Hartley
Tracker Customer Care
Best regards,
