MT
Maritz T
1 reviews | Active since Feb 2011
17 Aug 2026, 13:29
(UPDATE) Dead Push Notifications - Extremely disappointing indeed....!
It has been more than a month since I initially raised this issue (with an email on 4/7/2026 to appsupport@...) and on 19/7/2026 on this platform (https://www.hellopeter.com/tracker-connect/reviews/dead-push-notification****tremely-disappointing-indeed-***) and none of the subsequent updates solved this problem?
I have also been billed for R69.30 SMS charges as I was forced to start using SMS alerts due to this inactive push notification App issue. This includes the costs of duplicate SMS messages being sent to me from 2 different numbers?
Is there any plans to develop a fix for this push notification issue soon?
Why do Tracker not offer the re-reimbur*****t of SMS charges while the working push notification free service is not available on the App? That should be a quite obvious and appropriate customer offer, not so?
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Replies (2)
Tracker Connect's replyOfficial
17 Aug 2026, 13:33Good day Good day Maritz Triegaardt,
We humbly apologize for the bad services rendered from our end, as this is not the service that we aspire to provide. Please accept our apologies for the delays and frustrations experienced.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect^SM
We humbly apologize for the bad services rendered from our end, as this is not the service that we aspire to provide. Please accept our apologies for the delays and frustrations experienced.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect^SM
Best regards,
Tracker Connect's reply17 Aug 2026, 13:33
Official
Good day Good day Maritz Triegaardt,
We humbly apologize for the bad services rendered from our end, as this is not the service that we aspire to provide. Please accept our apologies for the delays and frustrations experienced.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect^SM
We humbly apologize for the bad services rendered from our end, as this is not the service that we aspire to provide. Please accept our apologies for the delays and frustrations experienced.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect^SM
Best regards,
Tracker Connect's replyOfficial
18 Aug 2026, 11:12Good day Maritz Triegaardt,
Thank you for allowing us to assist you with your query.
We can confirm the credit as discussed has been processed from our side, thank you for allowing us to assist you with your query.
Tracker Connect. ^TB
Thank you for allowing us to assist you with your query.
We can confirm the credit as discussed has been processed from our side, thank you for allowing us to assist you with your query.
Tracker Connect. ^TB
Best regards,
Tracker Connect's reply18 Aug 2026, 11:12
Official
Good day Maritz Triegaardt,
Thank you for allowing us to assist you with your query.
We can confirm the credit as discussed has been processed from our side, thank you for allowing us to assist you with your query.
Tracker Connect. ^TB
Thank you for allowing us to assist you with your query.
We can confirm the credit as discussed has been processed from our side, thank you for allowing us to assist you with your query.
Tracker Connect. ^TB
Best regards,