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mduduzi M
1 reviews | Active since Aug 2015
12 Aug 2015, 17:05
Unwanted car device services
I had a car contract tracking device with Tracker for 36 months.Contract was saying to call them to notify about the contract expiering 30 days prior and on the1st July 2015 did telephonically notify them.cancellation department was to call me and noone speaks on the other side but answering voice responds.now I asked for their cancellation contact details and they said they don't ha.Now they continue debiting my mony at the bank saying I'm now on month to month contract without my knowledge and initial contract that I had agreed to was 3 years which is long over.I feel harrased and betrayed to keep paying for the car that I even traded it a year and a half ago.Please assist.
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Replies (1)Tracker Connect's replyOfficial
13 Aug 2015, 07:55Hello memabaso,
Your complaint dated the 12th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Hester Garcia
Tracker Customer Care
Your complaint dated the 12th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Hester Garcia
Tracker Customer Care
Best regards,
Tracker Connect's reply13 Aug 2015, 07:55
Official
Hello memabaso,
Your complaint dated the 12th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Hester Garcia
Tracker Customer Care
Your complaint dated the 12th of August 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Hester Garcia
Tracker Customer Care
Best regards,
