************* Company

I have a tracking system that was fitted in my car early last year, when this system was inserted it was explained to me that the system will automatically test itself every 6 months and I will get a communication from Tracker to inform me that the test has been done and the outcome of it! So on Monday 07/03/16 after many months has passed by and I haven't heard from Tracker I decided to call them and find out why I haven't heard from them I was told that I have been misled by the sales agent that was helping me when I was taking the account and that it is my responsibility to call in every 6 months for the system to be tested! How can I be mislead like that? Is this how you up sales by misleading your clients? Today again 09/03/16 I receive an email stating that my system was tested and \there was no response from the network\"! And I am now told that I have to pay R395 for my system to be tested! What **************** is that! I now have to pay YOU (TRACKER) to fix a fault on YOUR system, that mind you I'm paying you for every month?? When I asked for a Re-test of the system before I pay the R395 I am told that \"No mam we only do testing once in 6 months\" I am disappointed in you!"