TR
Tseke R

1 reviews | Active since Oct 2023

19 Aug 2026, 14:00

Unsolicited Billing and Unjustified Debt Collection

After disputing these unauthorized invoices, the account was unfairly handed over to debt collectors instead of resolving the issue. Terrible customer service and unfair billing practices that need to be reversed immediately.

0
Replies (6)
Tracker Connect
Tracker Connect's reply19 Aug 2026, 14:15
Official
Good day Tseke, 

We are sorry to hear that you are not pleased with us and that you did not get a good customer service from our company. 

We will look into your concern and revert to you. 

Tracker Connect ^BR
Tracker Connect
Tracker Connect's reply19 Aug 2026, 14:36
Official
Good day Tseke,

We tried to reach you to assist with your concern however your phone rang to voicemail.

We will try again to reach you, please be on the lookout for a call from us.

Tracker Connect ^BR
Tracker Connect
Tracker Connect's reply20 Aug 2026, 08:39
Official
Good day Tseke,

We tried to reach you to assist with your concern however your phone rang to voicemail.

We will try again to reach you, please be on the lookout for a call from us.

Tracker Connect ^BR
TR
Tseke R's update20 Aug 2026, 08:51
Reviewer Update
Hi There,

Will you please respond to my email instead?
Tracker Connect
Tracker Connect's reply20 Aug 2026, 09:25
Official
Good day Tseke,

We will communicate further via email. 

Tracker Connect^SM
Tracker Connect
Tracker Connect's reply21 Aug 2026, 11:52
Official
Good day Tseke,

We confirm that we have communicated with you via email, as requested, and have provided detailed feedback regarding your contract and the associated billing concerns.

We would like to thank you for your time and patience while we investigated the matter. We trust that the information provided has clarified the contractual obligations and the charges on your account.

Thank you for giving us the opportunity to address your concerns.

Tracker Connect ^BR