Unsavoury business practices

I was approached by tracker to take up a tracking device for R99.00 which I thought was a great idea. Immediately after the installation, the alarm started randomly going off. I called the engineer that did the installation since this started happening the same afternoon after the installation was done. He said he'll escalate to tracker for a follow up, that never happened. This happened for a the next few days, including yesterday and today and I them decided to contact Tracker myself. The solution provided by tracker is that they can send a technician to do an onsite inspection but the callout might be CHARGEABLE. WHY SHOULD I BE CHARGED FOR AN ISSUE THAT AROSE AS A RESULT OF THE SYSTEM THAT WAS INSTALLED BY THEM AFTER THEY OFFERED ME THEIR SERVICES? I was on the phone for almost an hour with Blessing trying to FORCE me to accept the callout that might be chargeable, that is not going to happen.<br> <br> <br>