Unsatisfied Client

I was having a tracking device with Tracker and I sold my car this year in February. I called the customer service number to change the ownership of the tracker as the new owner had agreed to take over the tracker since i had informed the new owner that i have a tracker on the car. I asked the Agent of tracker if i was going to be billed in March or the bill will be on the new owner. The Consultant told me it would be the new owner who will be billed and because of that i did not budget for that as I was informed by the agent. To my surprise tracker debited from my account which was not our agreement. I then reversed the debit order and called again the customer care number telling them about my agreement and I told the Agent what happened, I told the Agent that Tracker must not to debit from my account until they listen to the call to confirm what the agent told me concerning March payment as i was told that i will not pay in march but the new owner was responsible for that. To my surprise they still debit from my account. I am disappointed. I need my refund back and please listen to the call. Your Agent told me that it was the new owner who was responsible for the payment of March.