1 reviews | Active since Sept 2021
Unresponsive/ defective device
I have been forced by my insurance to get a tracking device installed I choose tracker cause it fit all the criteria’s but I’m having a terrible experience. I was apparently send 12 sms over two day the technical team found out it was an issue on Trackers side, now after having the device for 10 day it is not showing the correct location and says my ignition is always on. Tracker informed me the can send a technician at my cost if its not a Tracker issue. Please explain as the customer we don’t know any about the tracker except how to use our apps which doesn’t work so how can this be a customer issue?
Please note I want to know why we are being treated so poorly for a service we are paying for?
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Best regards,
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,