UNRESOLVED PROBLEMS WITH TRACKER APP Ongoing since 24th January 2026.

I am done with Tracker SA, I called i have emailed and still nothing has been sorted you app and device are not working they dont speak to one another my son left college at 4pm today and yet my car according to you is still at the college.

I wanted to talk to a managed but as expected I was blocked not put through to a manager so now a manager better pay attention.

I was charged a fee of over R1000 to put my replacement car onto my account and install a tracking device in it, even thought I am an existing client of Tracker and the devise and app never worked properly for more than 1 or 2 days maximum without it glitching out on me. I called today trying to speak to management and no surprise they are never available especially for nagging clients. TRACKER CONNECT.... Deactivate your device cancel my account and DO NOT even think to try and charge me any contract cancellation fees or anything of that sort cos since I have had the device 24th January it never worked properly then a new device was installed in my vehicle Saturday 21st Feb and I have been lucky to have the app work correctly for 1 full day that was Sunday 22nd without glitching and today Monday we are back to the App not working it glitched out 4 times already what a waste of my time money and how very frustrating. I HAVE SENT SO MANY EMAILS with proof of all the glitches and the App not working and they keep reseting and every day twice a day its being reset and still im having endless issues and still no resolution and still no manager bothered to call to deal with my issues. This is the first Tracking company I have ever used and right now the worst service provider for me.

I will find a better service provided Tracker Connect has let me down and left me no other choice after being with you for a year if not more. I am an Extremely frustrated and disappointed client