TL
Tony L

1 reviews | Active since Dec 2024

11 May 2025, 08:35

Unreliable in an Emergency

I triggered the panic button on their app during a hijacking incident, but the response time was shockingly slow. No one contacted me to check on my safety after the alert was sent. In a situation where every second counts, this lack of action is unacceptable. I would not recommend this company.

0
Replies (3)
Tracker Connect
Tracker Connect's reply12 May 2025, 07:27
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you. Tracker Connect
Tracker Connect
Tracker Connect's reply12 May 2025, 14:46
Official
 Good day   Tony Lebea  

This is to confirm that Tracker has contacted you and we are assisting with your concerns received

Thank you 
Tracker Connect  
Tracker Connect
Tracker Connect's reply15 May 2025, 09:54
Official
Good day   Tony Lebea , 

We confirm having contacted you and explained the resolution process of your query. We further confirm that we have emailed further communication, we will await the email response from yourself. 

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect