1 reviews | Active since Apr 2016

07 Nov 2019, 13:52

Unproven contract and debit order deductions that cannot be stopped

Tracker is now as good as being part of the ********* *****ing money. Debit order going off from a contract I never made that I am supposed linked into for three years. We don't need ********* in the country if you have companies like Tracker.

0
Replies (4)
Tracker Connect
Tracker Connect's reply07 Nov 2019, 14:20
Official
Good Day Cobus S 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect
Tracker Connect's reply07 Nov 2019, 15:10
Official
Good Day Cobus S

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect
's update07 Nov 2019, 15:44
Reviewer Update
I would like to confirm that this issue has been amicably resolved. Some companies do service Hello Peter and make it serve it's purpose. It is a pity (for me and Tracker) that an untrained csr who gives incorrect information and applies that to a customer has to be resolved via public. Nevertheless the end result is positive.
's update03 Jan 2020, 06:55
Reviewer Update
Despite the above and Tracker response, the problem was never resolved and Tracker is still deducting money via debit order. They are still *****ing my money.