Unit to track vehicle

Saturday 05/12/2015 cancelled my contract with tracker as unit was not picking up a signal,<br> Monday 07/12 contacted by Tracker, I have a recording on my cell phone tracker promised me a upgrade at the same subscription rate.<br> Wednesday phoned by Tracker have recording new rate has almost doubled still went ahead and scheduled a installation date for Friday 11/12 before 12h00 from 12hoo to almost 17h30 I was told management was unavailable sent e-mails no responses installation did not take place.<br> Today 12/12/ nobody could help or tell me when I would get installation of my new unit<br> made another date for my old unit to be taken out on Monday 14/12/2015 <br> What a way to end a relationship after 5 years <br>