1 reviews | Active since Oct 2016
<p>Good day </p> <p> </p> <p>Please note that when my vehicle was insured with a different insurance company they required that a tracker was installed into my vehicle. This was done. I have now moved to a different insurance company and they have installed a C-track in my vehicle.</p> <p> </p> <p>I phoned Tracker and they confirmed that they have disconnected the Tracker on the vehicle.</p> <p> </p> <p>The tracer is however still pulling power on the battery I cannot start my vehicle because the battery is flat every time I want to start my vehicle.</p> <p> </p> <p>I phoned Tracker and they advised that I need to pay almost R400.00 to remove the unit. I advised them that I did not request that they install the unit in my vehicle and therefore I do not feel that I should be responsible for paying for the remove of the unit. </p> <p> </p> <p>I then ask Lungilwe the supervisor to then just tell me where the unit was installed, she advised that it is confidential information. I explained to her that I no longer have a contract with them, however, she was still not willing to listen. </p> <p> </p> <p>I will keep Tracker liable if something happens to my vehicle due to the battery. </p> <p> </p> <p>Please, can someone come back to me to resolve this issue?</p> <p> </p> <p>regards </p>
Good day Neandra,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Best regards,
Good day Neandra,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Innocentia Maluleke
Tracker Connect
Best regards,
Good day Neandra,
Please accept our sincere apologies for the inconvenience this has caused.
We confirm to have contacted you and assisted accordingly .
Kind regards,
Innocentia Maluleke
Tracker Connect
Best regards,
Good day Neandra,
Please accept our sincere apologies for the inconvenience this has caused.
We confirm to have contacted you and assisted accordingly .
Kind regards,
Innocentia Maluleke
Tracker Connect
Best regards,
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