1 reviews | Active since Oct 2021
Unhappy former customer
I previously had a 36 month contract with your company. At the expiration of that contract I was informed I would be switched to a month to month contract where I would pay your company monthly for your services. I subsequently stopped my debit order meaning I no longer required your services. On at least 2 occasions I spoke to one of your consultants and duly informed them I no longer required your service however you still proceeded to bill me even though we didn't have an ongoing contract. I am now receiving sms's from debt collectors claiming to offer me a settlement discount on my "tracker" debt. I find this quite appalling to say the least. Kindly sort this matter out immediately. My name is Thabo Mbembe Contact details *** or *** the reference number on my statement for your account is ***TRACK7840MW
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.