SS
Sydney S
1 reviews | Active since Sept 2015
24 Nov 2024, 22:17
Unhappy client
I'm not happy with Tracker I have cancelled the tracker on the 17th of October 2024 on the same day they sent a confirmation email saying effective on the 17th they will be no debit order going through then on the 21st of October 2024 they sent a second email confirming the same thing surprised they debit my account without my permission, I called them they apologize and they say they want to see emails that they were sent to me, I did send back as they requested them, on the 23rd of November 2024 they debited my again without my permission and note the device is not even working in the car since 17 /10/2024
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
25 Nov 2024, 07:43Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply25 Nov 2024, 07:43
Official
Good day We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
25 Nov 2024, 14:03Good day Sydney,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply25 Nov 2024, 14:03
Official
Good day Sydney,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect