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Nomvuyo N

1 reviews | Active since Mar 2018

02 Mar 2018, 11:26

Unhappy about Tracker service

I bought a car in 2015 and sold it in 2016 now I've been trying to ask Tracker to cancel the account as I no longer using their service but they are not willing to assist me.. I don't have a tracker on my current car but they keep on calling asking where am I.

0
Replies (3)
Tracker Connect
Tracker Connect's reply02 Mar 2018, 11:27
Official

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tania Snyman

Tracker Connect

Tracker Connect
Tracker Connect's reply02 Mar 2018, 11:43
Official

Good day Mrs N Nongodlwana,

We confirm that we have rep**** to your mail sent this morning and advised that the matter is being investigated further.

We thank you for providing us with the details we asked for last year.

Kind regards,

Brian Khumalo

Customer Care Team

Tracker Connect
Tracker Connect's reply03 Mar 2018, 09:19
Official

Good day Mrs N Nongodlwana,

We confirm to have contacted you and assisted you.

Regards,

Brian Khumalo

Customer care Team