LK
LIZZIE K

1 reviews | Active since Jul 2020

16 Aug 2020, 22:19

Unhappy

I called tracker to cancel two installations of our cars under my husband's name during lockdown. I was told to pay R3200 for both cars, and they also stated that because my cancellation will be in August, July they deducted R400. But today August 16th they deducted R3500 plus. When cancellation was supposed to be R3200

0
Replies (2)
Tracker Connect
Tracker Connect's reply17 Aug 2020, 07:48
Official
Good day Lizzie,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 

It is our intent to help you reach a prompt resolution of this matter. 

We will revert to you shortly. 
Tracker Connect 

Tracker Connect
Tracker Connect's reply17 Aug 2020, 16:47
Official
Good Day Lizzie,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect