PM
Phila M
1 reviews | Active since Aug 2012
12 Jul 2023, 11:42
Unfairly habded over
In June 2022, I decided to cancel my cover with Tracker as I was selling my car. To ensure the cancellation, I reached out to their customer service center and successfully completed the process. I even received an email confirming the cancellation, effective from July 31, 2022. However, to my surprise, I am now receiving threatening calls from Norma Bissett Attorney, claiming that I owe Tracker money.
It is evident that Tracker has failed to execute a proper offboarding process. It is unjust and unfair that I am being victimized for their mistake.
Helpful (0)
Replies (4)0
Replies (4)
Tracker Connect's replyOfficial
12 Jul 2023, 12:55Good Day Phila,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
Tracker Connect's reply12 Jul 2023, 12:55
Official
Good Day Phila,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly
Tracker Connect
Tracker Connect's replyOfficial
12 Jul 2023, 13:37Good Day Phila,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect's reply12 Jul 2023, 13:37
Official
Good Day Phila,
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
We confirm having made contact with you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
PM
Phila M's updateReviewer Update
12 Jul 2023, 13:51You mentioned that my query has been amicably resolved. However, this assertion is far from the truth. My interaction with the lady that called me did not result in a satisfactory resolution to my query, and the issues I raised remain unresolved.
PM
Phila M's update12 Jul 2023, 13:51
Reviewer Update
You mentioned that my query has been amicably resolved. However, this assertion is far from the truth. My interaction with the lady that called me did not result in a satisfactory resolution to my query, and the issues I raised remain unresolved.
Tracker Connect's replyOfficial
13 Jul 2023, 09:03Good day Phila,
Tracker has sent you an email of what we discussed and this is also for you to have tangible proof of what Tracker has advised you regarding the query.
We will close the query on our side.
Tracker Team
Tracker has sent you an email of what we discussed and this is also for you to have tangible proof of what Tracker has advised you regarding the query.
We will close the query on our side.
Tracker Team
Tracker Connect's reply13 Jul 2023, 09:03
Official
Good day Phila,
Tracker has sent you an email of what we discussed and this is also for you to have tangible proof of what Tracker has advised you regarding the query.
We will close the query on our side.
Tracker Team
Tracker has sent you an email of what we discussed and this is also for you to have tangible proof of what Tracker has advised you regarding the query.
We will close the query on our side.
Tracker Team