SM
Sophy M
1 reviews | Active since Sept 2015
23 Apr 2021, 10:54
Unfair Treatment
My car was written off but the debit order still went off in March and Tracker is refusing to refund me. Now they want to debit an amount for a transfer of contract and a monthly subscription fee, what about my refund. I have already spoken to five different consultants to try and sort out this mess.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
23 Apr 2021, 11:51Good Day Sophy,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply23 Apr 2021, 11:51
Official
Good Day Sophy,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
SM
Sophy M's updateReviewer Update
23 Apr 2021, 12:53I have spoken to five different consultants and none of them have been able to assist me. I hope you will be able to resolve this today before my debit order goes off next week.
SM
Sophy M's update23 Apr 2021, 12:53
Reviewer Update
I have spoken to five different consultants and none of them have been able to assist me. I hope you will be able to resolve this today before my debit order goes off next week.
Tracker Connect's replyOfficial
23 Apr 2021, 15:02Good day Sophy,
We confirm having contacted you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
We confirm having contacted you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
Tracker Connect's reply23 Apr 2021, 15:02
Official
Good day Sophy,
We confirm having contacted you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
We confirm having contacted you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect