Unfair treatment

I have been a loyal Tracker client since 2009. I called tracker on the 26th of February 2018, to cancel one of the tracker in my second car as I have sold it to my brother. they said I am liable to a payment of R1600 to cancel the contract. I told the consultant Mr Moapisi Tale ( call ref ********** 8) that im still a client and continuing with the service on my other.

I am shocked and unhappy with this heavy punishment. when I joined they never elaborated on the amount which will be payable on cancellation. they only put this statement on the contract ''You may terminate this contract before the end of the contract period, but you will be liable for an early termination settlement.'' the amount of 1600 is almost equivalent to 16 months of installment (1 year, 4 months).

this is unacceptable. it means they are simply saying i must keep on paying even if i dont need their service. the worst thing is that I am still their client.