1 reviews | Active since May 2018
Unfair to existing customers
I feel it very unfair that I am asked to pay over R700 to change my tracking device to a live track device just because I am an existing customer and this device is given free of charge to all new customers as of December 2017. Why must i pay almost the same premium as a new customer who gets the benefit of having a live track device and access to the app when I don't. I either get the live track device installed for free or a get a reduction in my monthly premium as this is very unfair.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Good Day
We confirm that we have made contact with you and sent you an email with all options available to you.
Kind Regards
Tracker Connect Customer Care
Good Day
We confirm that we have made contact with you and sent you an email with all options available to you.
Kind Regards
Tracker Connect Customer Care