Unfair service

Item: Tracker Connect
Rating: 1
Author: Cheswyn S

I’m trying to retrieve my tracker log from Tracker for a specific date, they told me they can’t pull it because the unit was malfunctioning on the day. But today I received a call at 4am that they can see my car etc… so how do we go from a story of malfunctioning and now it’s working they see my car without any technician coming out to check my car and now it’s work?

Helpful (0)

Replies (2)

Tracker Connect's replyOfficial

07 May 2025, 11:22

Good day

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you.

Tracker Connect

Tracker Connect's reply07 May 2025, 11:22

Official

Good day

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you.

Tracker Connect

Tracker Connect's replyOfficial

07 May 2025, 14:18

Good day Cheswyn,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect

Tracker Connect's reply07 May 2025, 14:18

Official

Good day Cheswyn,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect