1 reviews | Active since Jan 2017
Unfair practice towards consumers
I took out a tracking device with tracker a year back. I have now traded in my car and bought a new one. Now I have been advised if I transfer the contract I will be charged and if I settle the contract i will be charged. However, either way I do not get to own the unit. I do not think this is a fair practice for consumers. I am willing to pay for a service or a unit but I cant be charged for both if 1- I wont get the unit 2- wont be using the service.
And on top of it I am paying insurance for the unit which I do not own.
I would not recommend tracker and wont use them again.
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Good day
This is to confirm that we have been in contact with you via email and have provided you with feedback regarding your concerns.
thank you
Kind regards Customer Care Team
Good day
This is to confirm that we have been in contact with you via email and have provided you with feedback regarding your concerns.
thank you
Kind regards Customer Care Team
