1 reviews | Active since Aug 2014
<p>I am a long stating customer (customer number # ********** ) of Tracker. Over the past couple of years, across different vehicles I have been a loyal customer.</p> <p>On one of my vehicles, I started experiencing battery problems. I went to a battery centre and changed my battery. They picked up that some other device may be draining my battery. They did diagnostic tests and eliminated some components. They suggested that it may be my tracking device.</p> <p>I called tracker to come and inspect their device. They said to me if it was not their device which was causing the problem they would charge me.</p> <p>To me that is not fair conduct. Tracking devices have been known in the past to cause such problems. On one of my vehicles it has been replaced because it was faulty. Why must Tracker impose a fine the device is not faulty? What if it is faulty? What about the inconvenience to me caused by their faulty device?</p> <p> </p> <p>Of all the years I have been with tracker, the only time I needed them, after a hijacking, they could not even pick up the vehicle and yet they are quick on imposing additional fines....</p> <p> </p> <p>Sad.</p>
Good day Vuyo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Maroba Kekana
Tracker Connect
Best regards,
Good day Vuyo,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Maroba Kekana
Tracker Connect
Best regards,
Hi, the tracker team responded to my query .
The lady dealing with the query was very professional and informative.
I am happy with the outcome of the query.
Regards,
Vuyo
Hi, the tracker team responded to my query .
The lady dealing with the query was very professional and informative.
I am happy with the outcome of the query.
Regards,
Vuyo
Hi Vuyo,
We hereby confirm having contacted you to assist.
Please don't hesitate to contact us should you require any further assistance.
Kind regards,
Ghitte Brandt
Best regards,
Hi Vuyo,
We hereby confirm having contacted you to assist.
Please don't hesitate to contact us should you require any further assistance.
Kind regards,
Ghitte Brandt
Best regards,
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