1 reviews | Active since Mar 2009
UNFAIR CONTRACT TERMS(PENALTY PAYMENT)
MY CAR WAS WRITTEN OFF BY INSURANCE WHICH USED TRACKER SA TO INSTALL TRACKING DEVICE.I GOT A NEW CAR AND NOW I AM BEING FORCED TO PAY A PENALTY FEE TO INSTALL A NEW TRACKER(R1020) AND TO REMOVE THE ONE FROM THE ONE VEHICLE TO THE OTHER(R1500).I AM FURIOUS BECAUSE BIG CORPORATE COMPANIES ALWAYS TRY TRAMPLE ON CLIENTS WITH THEIR \TERMS\"-JUST A MONEY MAKING SCHEME .WHY PAY FOR ANOTHER UNIT IF THE OTHER UNIT IS STILL IN WORKING ORDER(TESTED) AND ALREADY TAKEN OUT FROM THE OTHER VEHICLE(ONLY TOOK ME 25 MIN TO REMOVE \"THE HIDDEN\"SKYTRAX UNIT\" AND I AM NOT EVEN A TRACKER TECHNICIAN?HOW LONG WILL IT TAKE A QUALIFIED *****?).WHY DIDN'T THE UNIT PICKUP WHEN A TRUCK HIT THE WHOLE LEFT SIDE OF MY CAR?(WHEN I WAS EXPLAINED THE HIGHEST PACKAGE R220 INCLUDES ACCIDENT ASSIST) AND TO CROWN IT..\"ROAD ASSISTANCE\" BUTTON WHEN PUSHED(BY ACCIDENT) NOBODY FROM TRACKER PHONED TO FIND OUT WHAT THE PROBLEM WAS(JUST BEFORE I REMOVED THE DEVICE).IS IT JUST FALSE ADVERTI*****T A WAY TO PROMOTE YOUR PRODUCT THAT LACKS THE ABILITY TO DO AS PROMISED?IT IS SIMPLE JUST CHANGE THE INFO FROM THE ONE CAR TO THE OTHER AND I GO ON WITH THE CURRENT CONTRACT...FITMENT CAN BE DONE BY FITMENT CENTER FREE OF CHARGE!!!"
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
