MA
Matt A
1 reviews | Active since Aug 2015
17 Mar 2021, 16:00
Unfair Cancellation Clause
I sold my car today and was informed, on requesting the cancellation of my account, that I need to give one calendar month notice. So I will be paying for a service I cannot use. Not very happy with the situation - so I checked around for competitive quotes and NetStar offer a similar service for about 60% of the price I was paying to Tracker.
I have bought a new car which will be ready next week. Will not be fitting a tracker from Tracker Connect into the new vehicle.
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Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
18 Mar 2021, 07:25 Good day Matt, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply18 Mar 2021, 07:25
Official
Good day Matt, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
18 Mar 2021, 07:50 Good day Matt,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply18 Mar 2021, 07:50
Official
Good day Matt,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,