Unexeptable Service

I am appalled at the shocking service recieved by the company admin and Management staff.

After hours holding on for assistance being transfered back and forth using personal airtime, every staff member has different information on their system.

Technician advised the Device was removed and faulty a new Device was required. Come Monday Morning the device has not been removed. Yet car Track want to charge me for a new fitting without actual confirmation of the old Device being faulty ? My calls are dropped client services are impatient yet I am the customer paying for a service. I've been a client over 6 years with no disputes on my payments. Your Customer care staff advised me of this and provided I would not pay because of my good record. Since this Company has been taken over by anew CEO this is the kind of service you get.