BM
Brian M
1 reviews | Active since Sept 2017
02 Sept 2017, 16:04
Underhand billing
I notified Agility via mails and calls to them stating that i intended cancelling the contract and asked for a settlement balance. I got one from them showing a ZERO balance outstanding. But in September they went ahead and deducted the premium anyway.
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Tracker Connect's replyOfficial
04 Sept 2017, 07:28Good day Brian Mackenzie ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,
Tracker Connect's reply04 Sept 2017, 07:28
Official
Good day Brian Mackenzie ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Tracker Connect
Innocentia Maluleke
Best regards,