C
Collen
1 reviews | Active since Dec 2021
02 Aug 2024, 22:50
Uncalled debit order
I experienced a bad service from tracker year 2022 July I called tracker notifying them that I sold my car and awaits change of ownership from the new owner .Only to find out since then my tracker was not working for 11 months and in the process failed to do change of ownership
Since then Tracker has been deducting my account up to date and demand that I pay R1600 cancellation fee on a tracker that is not working at all .
Their device was defaults for 11 months not working and I don’t understand why must I pay cancellation fees
Helpful (0)
Replies (2)0
Replies (2)
Tracker Connect's replyOfficial
03 Aug 2024, 09:44Good day Collen,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply03 Aug 2024, 09:44
Official
Good day Collen,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
08 Aug 2024, 10:53Good day Collen,
We confirm having contacted you and explained the resolution process of your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply08 Aug 2024, 10:53
Official
Good day Collen,
We confirm having contacted you and explained the resolution process of your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,